Privacy policy

Privacy Policy

Last Updated: June 2026

At Dollovo, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.

Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment information

  • Order details and purchase history

  • Device information, IP address, and browsing activity

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Communicate regarding orders, returns, or inquiries

  • Improve our website, products, and services

  • Prevent fraudulent or unauthorized transactions

  • Comply with legal obligations

  • Send promotional emails and marketing communications (you may unsubscribe at any time)

Sharing Your Information

We may share your information with trusted third-party service providers that help us operate our business, including:

  • Payment processors

  • Shipping and delivery providers

  • Analytics providers

  • Customer support services

We only share information necessary for these services to be performed.

We do not sell, rent, or trade your personal information to third parties.

Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, disclosure, alteration, or destruction.

While we take appropriate precautions, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Cookies

Our website may use cookies and similar technologies to:

  • Improve website functionality

  • Analyze website traffic and performance

  • Remember user preferences

  • Personalize your shopping experience

You may manage or disable cookies through your browser settings. Please note that certain website features may not function properly if cookies are disabled.

Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict or object to certain processing activities

  • Withdraw consent where applicable

To exercise any of these rights, please contact us using the details below.

Data Retention

We retain personal information only for as long as necessary to fulfill orders, provide services, comply with legal obligations, resolve disputes, and enforce our policies.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

Changes To This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Any updates will be posted on this page with the revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Email: info@dollovoshop.com